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PlayStation Network is experiencing an outage – and here’s what you can do about it.
There are thousands of gamers playing their favorite games on Sony’s PlayStation. All of these users use the PlayStation network to play some of the most popular titles around.
However, from time to time the PSN network does go into maintenance or might not work as intended. If you are experiencing problems in accessing the PlayStation network, here’s how you may fix the PlayStation Network Error and continue playing your favorite games.
PlayStation Network suffers outage
There has been a PlayStation Network outage that has lasted much longer than one would have liked. With players expressing frustration with the network problems that have lasted for more than nine hours, many gamers have been unable to get their hands on their favorite games.
The disruption began at approximately 5:30 p.m .ET, with some players also reporting problems a few minutes earlier. Downdetector saw most users reporting server issues with some also experiencing problems in logging in to the service.
Sony has officially acknowledged issues with its service. Players can check the official status of their servers and various issues onstatus.playstation.com.
PlayStation houses many single-player as well as multiplayer titles. While single-player games might have not experienced as many problems if they were already in-game, it was a different case for competitive players. Titles such as Call of Duty, Fortnite, GTA Online and more would see players unable to play against or with friends on the PlayStation network.
How to fix PlayStation Network problems?
Here are a few steps for you to solve any issues that might be causing PlayStation Network problems on your end.
Restart your game
The first step should be to simply restart your game. While there’s little you can do if there are problems with PSN, sometimes the servers might just be back up before you even know about it. In such cases, a simple restart of the video game might be the perfect solution.
Shut down PlayStation and start again
The connectivity issues might stem from your PlayStation not connecting to the server as required. In such cases, a restart of the PlayStation might solve the problem. Restarting your devices ensures that the cache is cleared. Hopefully, this will solve your PlayStation Network error.
Wait for the server to be back up
Finally, if none of the above steps work wonders for you then the simple solution is to simply wait it out. The server connection issues are usually only solved by Sony on their end. With thousands of players eagerly waiting (and complaining) about the servers, we can expect Sony to quickly roll out an update to fix them.
Playerbase with memes
With no games to play due to the PSN error, several gamers turned to social media to post various memes.
Some players were also demanding PlayStation give them a free game as compensation.
PlayStation Error Codes
If you are facing a particular error code while booting up your PlayStation, here’s a list of what each and every error code means on the device. We recommend using “Ctrl+F” to search for your particular error code.
CE-34878-0An error occurred with the game/application.
CE-33984-7The connection test timed out while trying to obtain your IP address.
CE-35451-8An error has occurred when connecting to the server.
CE-35239-2A PlayStation®4 console system software update is required to use network features.
NW-31250-1Internal server error. An error has occurred when connecting to the server.
NP-31730-4An error occurred while connecting to PlayStation™Network.
NW-31205-1Network connection is unstable or too weak to reach the PlayStation™Network server.
CE-36329-3An error has occurred with system software.
NP-31928-3Could not connect to the network.
NP-39225-1There was a problem with the Internet connection on the PlayStation®4 console.
WS-37501-6Internal server error. An error has occurred when connecting to the server.
WV-33917-3An error occurred due to too many redirects.
NP-31739-3Download of latest update file is still ongoing. You need to install this update file to use the feature.
WV-33898-1There was a problem connecting to the server.
CE-33937-5Cannot use the content. To use the content, purchase it from PlayStation™Store.
CE-32883-4An internal error occurred.
CE-30005-8Error occurred while accessing the Hard Disk Drive (“HDD”) or Blu-ray / DVD Drive.
NW-31194-8There was a problem with the Internet connection on the PlayStation®4 console.
CE-33950-0Could not connect to the server to verify the license.
CE-38706-4Cannot connect to the server.
NW-31291-6Cannot connect to a Wi-Fi network. Wi-Fi signal strength may be too weak.
NW-31247-7Network connection has timed out.
NP-31980-1Session full.
NP-34924-2Cannot check the latest update for this application. The network connection may be unstable.
CE-39984-3PlayStation®4 console obtained an IP address but cannot connect to the Internet.
CE-42747-4Your PlayStation®4 console’s system software is outdated.
E-8200012CCredit or debit card information is invalid.
CE-37704-1Download has been cancelled as there is not enough space on the HDD.
SU-30645-8Your PlayStation®4 console did not recognize the system software update file.
WV-33907-2Could not connect to the server within the time limit. Connection may be busy or temporarily unstable.
NW-31456-9Connection error.
NW-31253-4A network error occurred. Response from DNS server is delayed or unstable.
NW-31201-7Could not connect to the network.
CE-34305-5Failed to read information from HDD
CE-32869-8Could not start the application as the information was invalid. The database is likely to be partially corrupted.
CE-32894-6The connection to the server has been lost. There might have been a problem in connecting to the network, or the PlayStation™Network or the server of the service provider might be temporarily busy.
CE-37700-7The download has been cancelled as the content is not available on the PlayStation Store.
E-8200002EThe credit card on file is not valid
NW-31374-8Connection timed out
E-82000113Cannot redeem the voucher code
CE-34861-2A network error has occurred.
E-82000134This product or content is not available for your account’s country/region.
WC-40371-5The voucher code you entered isn’t valid.
E-82000171Credit card on file is invalid
NP-37667-9The Share Play connection was lost because the network connection became unstable.
CE-33992-6Internet connection test error.
NW-31295-0Cannot connect to a Wi-Fi network. Wi-Fi signal strength may be too weak.
E-82021088The credit card you have tried to register is already associated with your account.
NP-31736-0The application is trying to connect to a user who has logged out.
E-82000133The voucher code you have entered is already expired or has not become available yet.
E-8200012FThe voucher code you entered is not valid.
CE-36275-3Unable to post a comment on a broadcast.
CE-38612-0Application data on the hard disc drive is likely to be partially corrupted.
NP-37637-6Install the latest System Software.
NP-34993-8Cannot connect to the server.
CE-37732-2The downloaded file was not installed in the system properly. It is likely that the data has been corrupted during the download process.
NP-31801-3An error occurred while using PSN functions.
CE-38604-1Cannot download the application as a disc version of the same title is installed.
CE-36485-6Cannot recognise the USB storage device.
WC-40365-8Cannot add this item to the cart. The total value of the items in your cart has reached the limit.
CE-36249-4Cannot download this content. It has not reached the download date yet.
CE-35413-6The PIN code for Remote Play is incorrect.
NP-35000-8PSN is undergoing maintenance.
NW-31254-5A network error occurred. Response from the DNS server is delayed or unstable.
NP-37680-4The credit card on file is invalid.
CE-33126-5Cannot continue broadcasting. Texts or the settings associated with this channel may not be valid.
CE-34867-8Other disc inserted.
NP-31735-9Cannot play this feature because of the age restriction.
CE-38702-0Unable to acquire information from the server. You might experience network or Internet connection issues.
WC-40378-2You have attempted this action too many times in a short period.
E-820001F7Could not connect to the server (HTTP 503 error).
NP-33318-8The Share Play connection was lost because the network connection became unstable.
WC-40330-0Timeout error.
WC-40343-4The credit or debit card information stored on your account is invalid.
WC-40375-9The voucher code you entered is either not yet active or has expired.
WC-40349-0The credit card on file is not valid.
WC-40377-1Failed to add funds to wallet using a voucher or PlayStation™Network card.
WC-40355-7Issue adding funds to a child account.
WC-40382-7Credit card on file is invalid.
E-80558337PlayStation 4 cannot recognise the content properly. The registration information of the content might be incorrect.
WS-36782-6Friend request cannot be sent.
E-82000130The voucher code you have entered is invalid or has not become available yet.
E-82000003An error has occurred.
CE-33319-9Cannot upload the video/screenshot as you have reached the service limit.
CE-37857-0PlayStation®4 console cannot recognise the USB storage.
WC-40372-6The voucher code you have entered is invalid or has not become available yet.
WS-37504-9PlayStation™Network service is under maintenance.
WV-33899-2Could not connect to PlayStation™Network.
WS-37505-0The connection between your PlayStation®4 console and the server has failed.
E-82000102Issue adding funds to a child account
NP-31952-0Network connection has timed out.
CE-30774-1Cannot update
NP-38551-2You may have activated a primary PS4 console too many times in a short period.
CE-30035-1Please try again after a while.
CE-30022-7An internal error has occurred.
CE-35285-3You’ve been signed out as your account was used to sign in on another PlayStation®4 console.
CE-30028-3An error occurred while reading system storage or saved data.
CE-33108-5An error occurred while reading data.
CE-30001-4An error has occurred.
CE-35486-6The PS4™ console can’t read the disc. The disc format may be unsupported, or the disc may be corrupted.
CE-30784-2PlayStation®4 console failed to detect USB device
CE-33096-1This error can occur when there is a problem uploading data.
CE-32889-0An error occurred in game or application.
CE-34788-0This update file cannot be used.
E-82000028The credit or debit card information stored on your account is invalid.
CE-34335-8No Hard Disk Drive detected in your PlayStation®4 console.
CE-33116-4An error has occurred in the system.
CE-33676-5The item is corrupted, or cannot be detected by the system.
CE-33945-4Server connection has failed.
CE-35489-9Invalid region
CE-35406-8The PlayStation®Vita could not be linked to the PlayStation®4 console for Remote Play as the accounts on the systems are not the same.
CE-35287-5Cannot connect to the server
SU-35931-1System software update data is partially corrupted.
NP-38496-0Share Play can’t be started because your upload speed is lower than 2Mbps.
CE-36244-9The Download has been suspended. Downloaded content is likely corrupted.
SU-30696-4Failed to update the System Software. The update file may be corrupted.
WS-37337-3Your account has been temporarily suspended.
WS-37368-7Your account has been suspended.
CE-35340-5This service may be under maintenance. Please wait a short while before attempting to access the service again.
WS-37313-7There was an error when linking your YouTube account to PlayStation™Network.
NP-37668-0Share Play isn’t available due to the network connection quality.
CE-35327-0Unable to connect to the server.
NP-38497-1Share Play is experiencing network issues. This may be caused by your network speed.
CE-34544-0The information required to start the application can’t be found.
CE-34632-8Content unavailable
E-82000050The address on file may be invalid, or an unexpected server error may have occurred.
E-8200002ACredit or debit card information is invalid
WC-40345-6Credit or debit card information is invalid
E-82000138Failed to add funds to wallet using a voucher or PlayStation™Network card.
CE-33191-7Please insert the correct disc into the PlayStation®4 console.
SU-42118-6There was an issue when updating your PlayStation®4 console system software.
WS-43701-5There aren’t enough funds in your wallet for the purchase.
WC-34737-4Please check that the information for your registered payment method is correct.
WS-45479-9This voucher code has already been redeemed.
CE-41902-6The connected USB storage device isn’t compatible with your PlayStation®4 console.
SU-41333-4There was an issue when updating your PlayStation®4 console system software.
NP-41772-1An error occurred while activating a primary PlayStation®4 console.
NP-46042-6Some of the information entered was incorrect.
CE-36420-5An error occurred during the Bluetooth connection with your PS4 console.
CE-46062-8An error occurred in the application.
CE-38605-2A content download failed on your PlayStation®4 console.
WC-34736-3Please check that the information for your registered payment method is correct.
SU-30677-3Failed to update the PlayStation®4 console system software.
NP-37521-8An error occurred when connecting to the server on your PlayStation®4 console.
CE-36418-2This Bluetooth device is not supported.
WS-45480-1The voucher code you entered isn’t valid, as the country/region on PlayStation™Network doesn’t match the country/region of the code number.
WS-46332-8Your PlayStation®Plus content isn’t downloading.
NP-34958-9The PlayStation®4 console game you’re trying to play is padlocked.
CE-34679-9Your PlayStation®4 console couldn’t download the game, as an identical file is already saved on your console.
WS-38495-9An error occurred while signing in to Sony Pictures Core on your PlayStation®4 console.
CE-34697-9There may be an issue with your Hard Disc Drive (HDD).
CE-34719-4Your account for PlayStation™Network is having issues synchronising with your social media account.
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